10 Years Professional Plastic Extrusion Machinery Manufacturer

Yes, we certainly provide a basic recipe for sheet/board/film/Pipe material to get you started. The recipe includes optimal settings for processing on our machines, ensuring you achieve the best results in terms of product quality and manufacturing efficiency.

Here's what we offer:

1. Starter Recipe: A standard formula, including recommended types and percentages of additives if necessary, tailored for our equipment.

2. Customization Advice: Guidance on how to adjust the recipe for different product specifications or to incorporate various fillers, colorants, or other additives.

3. Process Optimization: Instructions on machine settings such as temperature profiles, screw speeds, and cooling times to optimize the production process.

4. Troubleshooting Tips: Common issues that might arise with sheet/board/film/Pipe production and how to adjust the recipe or machine settings to resolve them.

Should you require more specialized formulations, we can also assist in developing custom recipes or work with your material suppliers to ensure that you have a recipe that meets your specific product needs and quality standards.

Our equipment is engineered for ease of maintenance, ensuring minimal downtime and efficient servicing. Here are the key aspects of our maintenance and service requirements:

1. Maintenance Schedule: We provide a comprehensive maintenance schedule that outlines routine checks and servicing tasks to be performed daily, weekly, monthly, and annually.

2. User-Friendly Design: Components that require regular maintenance are easily accessible to reduce the time and effort needed for servicing.

3. Documentation: Detailed manuals and instructional videos are provided, which cover maintenance procedures, troubleshooting guides, and parts replacement.

4. Spare Parts: We supply a list of recommended spare parts to keep on hand, which facilitates quick replacements and repairs when necessary.

5. Training: We offer training for your technical staff on maintenance best practices to ensure they are well-equipped to maintain the equipment effectively.

6. Technical Support: Our dedicated technical support team is available to assist with any maintenance queries and can provide remote diagnostics and guidance.

7. Service Agreements: We offer optional service agreements that include regular on-site maintenance visits, equipment audits, and updates to ensure your machinery remains in optimal condition.

By adhering to our maintenance and service guidelines, you can expect reliable performance and an extended lifespan for your equipment.

We offer a comprehensive installation and training service for our equipment to ensure a smooth start-up and efficient operation:

1. Pre-Installation Planning: We work with you to prepare your site for installation, including space requirements, utility connections, and environmental conditions.

2. Installation: Our team of skilled technicians will come to your site to install the machinery. This includes assembly, integration into your production line, and initial start-up to ensure everything is functioning correctly.

3. Training: We provide hands-on training for your operators and maintenance staff. This includes operating procedures, safety protocols, troubleshooting, and routine maintenance tasks.

4. Documentation: Full documentation is provided, which encompasses user manuals, operating instructions, and maintenance guides.

5. Follow-Up: After installation and training, we conduct follow-up visits or remote sessions to address any questions and ensure your team is comfortable with the equipment.

6. Ongoing Support: Our customer service team remains available for any additional training needs or support requests that may arise as you utilize the equipment.

Our goal is to enable your team to operate the machinery with confidence and efficiency, ensuring maximum productivity and longevity of the equipment.

Our warranty terms and after-sales support are designed to provide you with peace of mind and ensure the continuous, efficient operation of your equipment:

1. Warranty Period: We typically offer a 12-month warranty period from the date of installation or 18 months from the date of delivery, whichever comes first. This warranty covers parts and labor for any manufacturing defects.

2. Extended Warranty Options: Extended warranties are available upon request and can be customized to meet your specific needs.

3. Parts Replacement: During the warranty period, any faulty components due to manufacturing defects will be replaced free of charge.

4. Technical Support: We provide 24/7 technical support via phone, email, or video conferencing to assist with any issues you may encounter.

5. On-Site Assistance: Should you require it, we can dispatch a technician to your site for more complex issues that cannot be resolved remotely.

6. Training: Additional training for new staff or refresher courses can be arranged during or after the warranty period.

7. Preventative Maintenance: We offer maintenance agreements to help prevent downtime and extend the life of your equipment.

Our after-sales team is committed to ensuring that any issues are addressed quickly and effectively, minimizing any potential disruption to your operations.